Application and Tenancy Workflow Email Templates

Managing tenant applications efficiently is crucial for landlords and letting agents. This downloadable document contains a complete set of professionally written email templates to streamline the initial rental process, from requesting a holding deposit to arranging key collection.

The templates cover every stage of the workflow, including:

• Viewing arrangement (for OpenRent messaging)
• Requesting holding deposits
• Sending application forms
• Confirming successful applications or not proceeding
• Issuing tenancy agreements (draft and final versions)
• Organising digital signing and key handover
• Setting up payments and direct debits

The file in Word (.docx) format includes both Rich Text and Markdown versions. These templates can be easily copied, customised, and used within your property management system or email client.

Ideal for self-managing landlords and agents, this resource ensures a professional and consistent approach to tenant communication.