Receipt for Holding Deposit (Tenant Fees Act - England)

The Tenant Fees Act 2019 allows a holding deposit up to a maximum of one week’s rent. Holding deposits must be taken and managed following the correct procedure.

The Tenancy Manager handles Holding Deposit tracking for you and generates a terms and conditions PDF to send to the prospective tenant when requesting a holding deposit.

Quick steps (Tenancy Manager)

  • Log in to Tenancy Manager → Applications → Holding Deposit.
  • Click Add New and choose a country (England or Wales), a landlord and a letting unit.
  • Enter payer name, monthly rent, proposed tenancy deposit and holding deposit (must be ≤ one week’s rent).
  • Choose payment method: online payment (paste your payment link) or bank transfer (add bank details in Tenancy Manager → Settings).
  • Save and Download PDF. Payment of the deposit constitutes acceptance — no signature required.
  • Update payment status (Awaiting Payment / Paid / Refunded / Offset / Retained). Once marked Paid, you can create an Applicant to generate an application record.

For the full step‑by‑step guide and troubleshooting, see the holding deposits tech‑support page.

Legacy receipt PDF

  • Old holding deposit receipt can be downloaded here (legacy — retained for reference; will not be updated).
Tenancy Manager

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Last Reviewed:

Updates

DateUpdate
We’ve updated the front-facing form web page to explain how to manage a holding deposit in Tenancy Manager, and we’ve added a direct link to the relevant section so it’s quicker to find. What’s changed - Clearer explanation of holding-deposit actions in Tenancy Manager. - A direct link from the public form page to the “Manage Holding Deposit” area. - Short guidance so users know what to click, and where to view the holding deposit status.