I have a tenant who has issues with hard water in his apartment – it leaves mineral residues in the sink etc., after each use, and the kettle needs frequent cleaning.
The water is perfectly safe to use. It is a central London flat, so hard water is to be expected.
We have looked at some options. Primarily installing a water softener, but this would then need the filter changed every 2/3 months.
I am not keen to have additional plumbing to maintain as I am sure it will fall to the landlord under section 11.
Where do we stand under section 11 – I am sure as long as the water is safe, we do not have to provide anything further in terms of softening.
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