Belling, Stoves and New World Gas Cooker Safety Warning

Belling, Stoves and New World have confirmed that some of their gas range cookers are unsafe and pose a carbon monoxide poisoning risk to consumers.

All owners of the affected models need to urgently contact Stoves, Belling and New World to book a modification by contacting 0800 110 5728 or email vconsumersupport@glendimplex.com to confirm if their cooker is affected and book a visit so the simple fix can be implemented.

Until the fix has been actioned, customers can continue to use the grill on their gas range cookers only as per the instruction manual but must ensure that the grill door is left entirely open while the gas grill is in operation.

The modification, which follows discussions with the Office for Product Safety and Standards, will ensure that there will be no dangerous build-up of carbon monoxide. Several Belling, Stoves and New World gas range cookers have been found to have a sealing fault on the grill element, which can lead to dangerous levels of carbon monoxide, which can lead to injury and death.

A Stoves, Belling and New World spokesperson said:

“Given the risk of carbon monoxide, we are contacting consumers to arrange booking modifications to affected models as soon as possible.

Until this modification has been made, all customers must use the gas grill with the door open, as detailed in the instruction manual."

Consumers who no longer own the cooker are urged to contact with forwarding details.

Consumers will need their model number, starting with 4444, and the serial number when contacting the company. This can be found by opening the main oven door. It is located on a badge on the frame below the oven cavity.

“We have stringent health and safety measures in place, and all our cookers are tested to industry standards and by the relevant industry bodies before they are made available to buy.

“We will continue raising awareness of the risk of carbon monoxide poisoning and encouraging the highest testing standards industry-wide.”

The complete list of affected models can be found in this safety warning notice; consumers with one of these gas range cookers in their home should get in touch as soon as possible to organise this fix.

Those who may have previously owned an affected model are also asked to contact the business to trace affected items.