Benefits of Online Self-Assessment

Many self-employed individuals, including landlords and letting agents, find tax season challenging. Since 1996, the Self-Assessment system has been the method for those with untaxed income to declare their liabilities. Over the years, this system has undergone a significant transformation, evolving into an efficient online process. Here’s a closer look at how this shift can benefit you and simplify the tax filing process.

The Evolution to Digital

HMRC launched its online Self-Assessment service in 2000, and despite concerns about the 'millennium bug', 38,000 taxpayers embraced the digital option. Fast-forward to today, and over 11 million individuals file their returns online, a testament to the system’s improvements and user-friendly nature.

Key Features for a Hassle-Free Experience

The online Self Assessment service has been designed with the user in mind, incorporating several features to simplify the process:

  • Pre-populated Forms: Reduce the time spent inputting your details.
  • Tailored Returns: Only fill in sections that are relevant to you.
  • Help Functions: Access step-by-step guidance and video tutorials.

These features aim to minimise errors and simplify the tax filing process.

Resources at Your Fingertips

To assist users, HMRC offers a variety of resources on GOV.UK and YouTube. These resources see millions of views during peak times, indicating their usefulness. Some of the most popular tools include the Self Assessment checker, which helps you determine if you need to file a tax return.

Streamlined Self-Service

In February 2024, an improved online appeal process was introduced, allowing users to contest late filing or payment penalties more efficiently. The digital assistant feature has also become more popular, with a significant increase in usage, showing that more people find it helpful.

The HMRC App: Convenient Tax Management

The HMRC app has become a vital tool for many, offering features such as:

  • Payment Reminders: Never miss a tax deadline.
  • Digital Assistant Access: Get help directly through the app.
  • Taxpayer Reference Lookup: Easily find your Unique Taxpayer Reference.
  • Refund Claims: Request refunds for overpaid taxes.
  • Bill Payments: Pay your tax bill directly through the app.

With a significant rise in app-based payments, it’s clear that users appreciate the convenience this offers.

Support When You Need It

HMRC understands that not everyone is comfortable with digital tools, so they offer specialised support services to help ensure that all taxpayers can meet their obligations.

Moving Forward

For landlords and letting agents, keeping up with these developments can help you stay compliant and make tax season less hassle. Here are some helpful links to get you started:


By leveraging these tools and resources, landlords and letting agents can navigate their tax obligations with greater ease and confidence. For more detailed guidance, explore the resources available on GOV.UK and YouTube, and consider using the HMRC app for more streamlined tax management.

View Related Handbook Page