Possession Claim Online Guidance (PCOL)

This page looks at using the Possession Claim Online service (PCOL). It includes screenshots of a sample completed claim to follow through and guides on documentation to send to the court before the hearing.

View Related Handbook Page

Applying to Court for Possession — Accelerated Procedure

An application for possession by the accelerated procedure is only available after service of a section 21 notice and is processed using the N5B claim form.

Preventing, Controlling and Recovering Rent Arrears

The tenant's responsibility is to make sure rent is paid in full, on time and in the manner agreed in the tenancy agreement.