No Objection Letter Re a Visa

Hi, I currently have two tenants of Indian nationality residing in one of our properties.

She phoned today asking for a letter of no objection so that her parents and her child can come from India and stay with her for a few months. She says this is required for their visa.

I have never been asked for this before and am unsure if we should do it and, if so, what wording should be used.

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