Submit Button Won't Work

If you get to the end of the Builder (usually page 6) and clicking submit does nothing, this means a field has incorrect data.

The first thing to check is the number fields such as rent and deposit on page 1. If you've put something other than a number (e.g. "£"), it won't work. A fix to notify users when a non-number character is inserted is being pushed to the live site soon.

Otherwise, check all dropdown options. The following are mandatory and must be selected:

Page 1 (Tenancy Details)

Country (England or Wales)

tenancy type

deposit status

Page 6 (Other and Save)

  • business type of person signing

If it still won't work

If the submit button doesn't work after checking all fields, don't hesitate to get in touch.

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