Why Is My Credit Reference Delayed? Explained

Occasionally, the report may be delayed as it requires human intervention from the credit bureau. 

The reasons and frequency of this occurrence are not clear, but it is relatively uncommon. 

If this occurs, the status on the referencing list will display ‘Delayed’, and you will receive an email notification. 

We will follow up with the bureau to expedite the report, but please note that it may take up to a full working day before it is resolved.